Privacy Policy
1. Introduction & Scope
Welcome to Wamp Costume (referred to as the "Seller," "we," "us," or "our"). We are committed to protecting your personal data and respecting your privacy in accordance with global data protection frameworks, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable regional data protection laws. This Privacy Policy governs the processing of personal data collected from users (referred to as "Buyer," "User," "you," or "your") visiting or purchasing from our international online store located at wampcostume.com.
By accessing our website and services, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy. Please note that our services and products are strictly intended for individuals who are at least eighteen (18) years of age. We do not knowingly collect or process personal data of children under 18.
2. Categories of Personal Data We Collect
To provide our services, process transactions, and deliver products globally, we collect and process the following categories of personal data:
- Identity & Contact Information: First name, last name, date of birth (to verify legal age of 18+), billing address, shipping address, country of residence, email address (info@wampcostume.com), and telephone number (+90 532 238 00 00).
- Transaction & Order Details: Details of products purchased, order quantity, order value, transaction history, invoices, and delivery status accessible via /hesap/siparisler.
- Payment Information: All online payment processing is securely managed by our authorized third-party payment gateway provider, iyzico. We do not store or directly process your credit card numbers, CVV codes, or other sensitive payment credentials on our servers. The transaction details, authorization tokens, and payment status are shared between us and iyzico to confirm and settle the order.
- Technical & Log Data: IP (Internet Protocol) address, browser type and version, time zone setting, operating system, platform, device identifiers, and technical logs generated during your visit.
- Usage & Preference Data: Information about how you navigate and interact with our website, pages viewed, response times, search history, and marketing preferences.
3. Methods of Data Collection
We collect personal data through various channels and interactions:
- Direct Interactions: You provide us with your Identity, Contact, and Payment data when you create an account, purchase products, sign up for our newsletter, or communicate with our customer support.
- Automated Technologies: As you navigate wampcostume.com, technical and usage data is collected automatically via cookies, server logs, and similar tracking mechanisms. For detailed information, please refer to our Cookie Policy.
- Third-Party Sources: We may receive technical, payment, and delivery information from technical service providers, global shipping agents, and payment service networks such as iyzico.
4. Purposes of Processing Personal Data
We process your personal data for the following legitimate business purposes:
- To manage, process, and deliver your orders, including coordinating shipments and facilitating payments via iyzico.
- To provide customer support and notify you of any updates concerning your account, order status, or delivery via /hesap/siparisler.
- To manage our relationship with you, including requesting reviews, feedback, or notifying you of updates to our terms and policies.
- To protect, maintain, and optimize our website, including data analysis, technical troubleshooting, system testing, and security monitoring.
- To send you tailored marketing communications and promotional offers, subject to your explicit consent where required by applicable law.
- To comply with regulatory obligations, such as international customs declarations, tax reporting, and anti-fraud measures.
5. Legal Bases for Data Processing
Under applicable data protection laws (such as GDPR Article 6), we process your data under the following legal bases:
- Performance of a Contract: Processing is necessary to execute your order, fulfill delivery obligations, and manage your account.
- Consent: You have given clear, explicit consent for us to process your data for a specific purpose, such as marketing newsletters or non-essential tracking cookies.
- Legal Obligation: Processing is required for compliance with legal and statutory duties, including financial auditing, tax compliance, and customs regulations.
- Legitimate Interests: Processing is necessary for our legitimate business interests, including preventing fraud, securing our network, and improving our products and services, provided these interests do not override your fundamental rights.
6. Discreet Packaging & Privacy Commitment
Given the personal nature of our products (intimate apparel, harnesses, and accessories), we are highly committed to protecting your physical and digital privacy. We operate a strict discreet packaging commitment. All packages shipped globally are prepared in completely plain, unbranded packaging with no reference to Wamp Costume, the product names, or the nature of the contents. The return label lists only our neutral sender name and address. Furthermore, transaction details on your bank or credit card statements will appear under a neutral corporate billing identifier associated with our secure iyzico merchant profile, ensuring absolute privacy for your purchases.
7. Third-Party Sharing & Transfers
We do not sell, trade, or rent your personal data to third parties. We share your personal data only with trusted service providers who assist us in operating our business and fulfilling our commitments to you:
- Payment Gateways: Payment details are securely processed via iyzico under strict SSL-encrypted environments.
- Logistics & Couriers: Delivery data (name, address, phone number) is shared with global shipping companies and local postal partners to facilitate customs clearance and final delivery.
- IT & Analytics Providers: Service partners providing cloud storage, website maintenance, database administration, and analytical services.
- Legal & Regulatory Authorities: We may disclose data if legally required to do so to comply with valid law enforcement requests, court orders, or to protect the safety, property, or legal rights of Wamp Costume, our users, or others.
8. International Data Transfers
As we operate an international online store shipping worldwide, your personal data may be transferred to, stored, and processed in countries outside your country of residence (including countries outside the European Economic Area). When transferring personal data globally, we ensure that appropriate safeguards are in place, such as utilizing European Commission-approved Standard Contractual Clauses (SCCs) or relying on adequacy decisions, to guarantee your data receives an equivalent level of protection.
9. Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes for which we collected it, including satisfying any legal, accounting, tax, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use, the purposes of processing, and statutory limitation periods.
Generally, transaction and billing records are retained for a minimum of seven (7) years to comply with tax and corporate law audits, while user account profiles are maintained until the user requests account deletion or remains inactive for an extended period.
10. Data Security Measures
We implement robust technical and organizational security measures to protect your personal data against accidental loss, unauthorized access, alteration, disclosure, or destruction. All data transmissions are encrypted using standard Secure Socket Layer (SSL) technology. Our payment systems are fully compliant with PCI-DSS standards via iyzico. Access to your personal data is strictly restricted to employees, contractors, and agents who have a legitimate business need to access it and are bound by confidentiality agreements.
11. Your Rights as a Data Subject
Depending on your geographical location, you possess specific statutory rights regarding your personal data under frameworks like the GDPR and CCPA:
- Right of Access: The right to request copies of your personal data held by us.
- Right to Rectification: The right to request correction of inaccurate or incomplete personal data.
- Right to Erasure ("Right to be Forgotten"): The right to request the deletion of your personal data under certain conditions.
- Right to Restrict or Object to Processing: The right to limit or object to how we process your personal data.
- Right to Data Portability: The right to request that we transfer your collected data to another organization or directly to you in a structured, machine-readable format.
- Right to Withdraw Consent: The right to withdraw consent at any time where we rely on consent to process your data.
To exercise any of these rights, please contact our Data Protection Officer at info@wampcostume.com. We will respond to your request within the statutory timeframe (usually 30 days) free of charge, subject to identity verification.
12. Contact Details & Policy Changes
We reserve the right to modify or update this Privacy Policy at any time to reflect changes in our business practices, technology, or legal requirements. When updates are made, we will revise the date at the top of the policy page. We encourage you to review this policy periodically.
For questions, concerns, or requests regarding this Privacy Policy or our data management practices, please contact us at:
Email: info@wampcostume.com
Phone: +90 532 238 00 00
Legal entity:
Address: